My mother and I went as walk-ins and were attended to immediately. We only speak English, but communication was smooth. The hairstylist was very talented, and the staff were all very kind. This was our first time trying a kimono, so I can’t compare prices, but the pink kimono (including hairstyling and next-day return fee) was 9,000 yen, while the blue kimono (also with hairstyling/accessories and next-day return fee) was 15,000 yen.